At x168, your privacy is not merely a legal obligation — it is our sincere commitment. This policy clearly explains how we collect, use, store, and protect your personal data as a member of our platform.
We invest in the latest security technologies and industry best practices to ensure your personal information is always protected.
All data transmitted between your device and x168 servers is encrypted using industry-standard SSL 256-bit technology, ensuring no third party can intercept your information.
X168 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your consent.
You have full rights to access, correct, update, or request deletion of your personal data. Our team will process requests within the stipulated timeframe.
Your data is stored in data centres equipped with 24/7 security monitoring systems, physical access controls, and automatic backup systems to prevent data loss.
X168 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards, ensuring your privacy rights are fully protected.
You can manage your own communication preferences — opt in or out of marketing communications from x168 at any time through your account settings.
X168 ("we", "Platform") takes your privacy protection very seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online betting platform at x168.plus and related apps.
This document is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in data protection. By using the x168 platform, you agree to the practices described in this Privacy Policy.
If you disagree with any part of this policy, we respect your decision and ask that you refrain from using our platform. For any inquiries, our privacy team is available to be contacted at any time.
Quick Summary: We only collect what is truly necessary, use it for transparent purposes, protect it with best-in-class technology, and never sell it to anyone. You always remain in control of your own data.
We collect personal information through several different channels. Below are the types of data we collect:
| Data Categories | Type of Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identity card number | Account registration, KYC |
| Contact Information | Email address, phone number, mailing address | Account registration |
| Financial Information | Bank account number, bank name, transaction records | Deposits, withdrawals |
| Technical Information | IP address, device type, web browser, operating system | Automatic platform usage |
| Activity Data | Wagering history, games played, session duration | In-platform activity |
| Verification Documents | Copy of ID, utility bill, bank statement | KYC Process |
We only collect data that is genuinely necessary to provide our services, fulfil legal obligations, and improve your experience. We do not collect data beyond what is required for platform operations.
The personal data we collect is used exclusively for the following purposes. We will not use your data for any other purpose without obtaining your consent first:
All our data processing has a clear legal basis — whether grounded in your consent, fulfillment of a contract, legal obligation, or our legitimate interest in operating a secure platform.
X168 does not sell or trade your personal data. However, in the following limited situations, we may need to share your information with trusted parties:
In all data-sharing instances, we ensure that recipients uphold security and privacy standards equivalent to our own. We do not permit third parties to use your data for their own marketing purposes.
The security of your data is our absolute priority. x168 implements multiple layers of technical and organisational protection to keep your data safe:
Data retention period: We retain your personal data for as long as your account is active, plus any period required by law (typically 7 years for financial records). Once this period ends, your data will be securely deleted or anonymised.
Data Breach: In the event of a data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law, and take immediate remedial action.
X168 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. Most modern browsers allow you to view, delete, and control cookies via the Settings or Preferences menu.
As an x168 member and an individual protected under Malaysia's data protection laws, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you and to know how it is being used.
You may request that we correct any inaccurate or incomplete personal data.
Under certain circumstances, you may request that we delete your personal data, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain circumstances while a dispute or review is in progress.
To exercise any of the above rights, contact our privacy team via email or live chat. We will process your request within 30 working days. In complex cases, we may require up to 60 days and will notify you if an extension is needed.
The x168 platform is an online betting service that restricted to individuals aged 18 and above only. We do not intentionally collect personal data from individuals under the age of 18.
Should we discover that we have inadvertently collected personal data from someone under the age of 18, we will immediately take the following steps:
If you have information or suspect that someone under the age of 18 is using our platform, please contact our support team immediately.
The x168 platform may contain links to third-party websites or services for the convenience of our members. This Privacy Policy applies only to the x168 platform and does not cover third-party websites you may visit through those links.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every third-party website you visit before providing any personal information to them.
Third-party game providers supplying content within the x168 platform are bound by data protection agreements ensuring they use only the minimum technical data necessary for game operations.
X168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will be published on this page with a clear update date.
For significant and material amendments, we will notify members via:
Continued use of the x168 platform after a revised Privacy Policy is published will be considered as acceptance of the updated policy. If you disagree with the amendments, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our privacy team is ready to assist:
For account security issues or suspicious activity, please contact our support team via live chat for a faster response. For inquiries related to platform terms of use, please refer to Terms & Conditions ours.